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Service
Service – It’s not only the first word in our name, it’s
what we must continue to do better than anyone else. Outstanding service
and fair pricing will help us capture value minded customers and providing
Customers with Choice is our primary objective.
Industry
We in the service Industry must work together, by sharing ideas and
information if we are to survive in this highly competitive environment.
As your Industry Association made up of almost 200 companies and over
20,000 service Professionals, we must provide a forum for the entire
industry to come together to exchange knowledge – that’s
why membership is open to all high technology service & support
organizations including manufacturers, independent service providers,
resellers, and all other related entities who share our vision and
agree with our goals.
Association
Association means networking – and it’s not just a valuable
tool, but an absolute necessity for a service company hoping to keep
attuned to the trends and developments in our industry. We are your
Service Network. As part of the benefits you will receive an entire
database with thousands of bits of information on all members which
increases your networking opportunities.
The concept behind the SIA
The computer, medical and business products service industries are
no place for the timid. To say that something is always changing in
our business is an understatement.
Competition gets tougher every day. Technological advances are constantly
being made all over the world. The legal and trade climates are in
constant flux. So how can service organizations stay in the thick
of the competition? Without help it would be truly very difficult.
That's why the Service Industry Association was formed. A network
of companies with a common goal. To provide our members with up-to-the-minute
news and information on every aspect that affects how we do business.
To share thoughts and ideas that will help us all grow. Indeed, if
we are to prosper in this rapidly changing industry, it is almost
mandatory that we do band together. Because in unity there is strength.
And in the Service Industry Association, there is unity.
Here's what we stand for
Vision - The Service Industry Association
is a non-profit association of enterprises involved in the support
of high-technology products in the marketplace, represented by their
top level executives, whose role is to promote the best possible range
of alternatives & choices of services for those products, and
support of the customers who use them.
Mission - To enhance the high-tech industry
by promoting an open environment of interdependence & co-operation
between manufacturers, independent servicers and users by providing
value-adding solutions for customers.
Value-Adding Services - Service Industry
Association provides an array of industry-specific value-adding services
to include:
-
Enhancing an open environment of user choices.
-
Creating forums between vendors, servicers, & users for
Education, Communications, and Information.
-
Promoting effective co-operation between manufacturers, independents,
users and customers.
-
Encouraging adoption of new technologies, processes and programs
for improved services.
-
Facilitating successful adoption of high technology products
& systems.
The SIA Pledge
We at Service Industry Association believe in an open market for
support and we have embodied this belief in the Service Industry Association
pledge and encourage participation of this to our membership.
To the top
BYLAWS OF SERVICE INDUSTRY ASSOCIATION
ARTICLE 1
Service Industry Association
2164 Historic Decatur Rd., Villa 19, San Diego, CA 92106
SECTION 1.1 The name of this corporation shall be SERVICE INDUSTRY
ASSOCIATION (the "Corporation").
SECTION 1.2 The Corporation is incorporated in the District of
Columbia as a non-profit corporation.
SECTION 1.3 The principal office of the Corporation shall be in
the District of Columbia or in such other location approved by the
Board.
SECTION 1.4 Service Industry Association is a nonprofit association
of enterprises involved in the support of high technology products
in the marketplace, represented by their top level executives, whose
role is to promote the best possible range of alternatives &
choices of services for those products, and support of the customers
who use them.
ARTICLE 2
Purposes and Objects
SECTION 2.1 The purposes and objects of the Corporation shall be
to enhance the high technology industry including but not limited
to computer, medical, biomedical, and copier systems & products
(hereinafter called the “industry”) by promoting an
open environment of interdependence & cooperation between manufacturers,
independent servicers and users by providing value-adding solutions
for customers.
Service Industry Association will provide an array of industry value-adding
services including:
-
Enhancing an open environment of user choices
-
Creating forums between vendors, servicers, & users for
Education, Communications, and Information
-
Promoting effective cooperation between manufacturers, independents,
users and customers
-
Encouraging adoption of new technologies processes and programs
for improved services
-
Facilitating successful adoption of high technology products
& systems
Furthermore, the Association will promote, develop, establish and
maintain a closer union and more complete organization of service
companies by:
(1) Developing educational methods to foster increase and maintain
the use of multi-vendor service and to enhance awareness of the
service industry generally;
(2) Initiating, encouraging, and establishing ethical practices
in the industry, in the relationships of service companies of all
kinds and to take any and all steps and to do any and all things
which may properly be considered advisable or necessary to eliminate
unethical practices which may tend to bring the industry into disrepute;
(3) studying the economic problems confronting the industry and
in particular to conduct and carry on campaigns and undertakings
and to do all such things and to take all such steps as from time
to time shall be considered necessary or advisable for the purpose
of maintaining standards and qualities in the industry;
(4) Furnishing a clearinghouse for information and data of all
kinds relative to, and in order to facilitate the conduct of, the
Members' businesses and the economic management and protection thereof;
(5) Promoting and maintaining better relations between providers,
distributors and manufacturers of supplies and services of all kinds
to members of the industry and the public and labor;
(6) Doing and causing to be done all things to bring about complete
cooperation and accord between providers of suppliers and services
to members of the industry and the Members themselves to the end
that each will attain a fair return on their respective investments
and to do anything and everything necessary, suitable, useful and
proper for the accomplishment of any of the aforesaid purposes or
the attainment of any of the aforesaid objects.
SECTION 2.2 The Corporation shall not be conducted for the financial
profit of its Members but shall be conducted f or the mutual benefit
of its entire membership and the service industry at large.
SECTION 2.3 The following code of ethics shall form part of these
Bylaws:
Dedicated to the principle that sound business relationships are
based on mutual benefits, we Members of Service Industry Association
do hereby pledge:
To offer our customers true value and dependable service in each
and every transaction; to practice the Golden Rule in our relationships
with our employees as well as with our customers; and to encourage
our employees to improve their knowledge of the service business.
To keep ourselves informed of all laws and regulations relating
to our business and to do anything and everything within the limits
of the law to cooperate in their enforcement. We shall also interest
ourselves in proposed legislation affecting our industry to guarantee
that justice and fairness shall prevail, and that the best interest
of our industry and customers shall be safeguarded.
To extend the same courtesies and consideration to our suppliers
which we would like to receive from our customers.
To maintain a friendly and helpful relationship with our fellow
businesspersons and, by example, lead to higher standards in our
industry.
To display personal conduct that fosters dignity of the individual
and encourages the Corporation and its Members to recognize individual
rights, privileges and opportunities regardless of race, sex, religion,
creed, national origin, age, or non-relevant physical or mental
handicaps.
To interest ourselves in the civic welfare of the community in which
we conduct our places of business and to support actively its civic
and commercial enterprises.
To pursue no unethical tactics in our diligent quest of business.
Membership
SECTION 3.1 Member Qualifications. Regular full voting membership
is open to all high technology service and support organizations
including those with in-house self-servicers, the majority of whose
operations are in service and/or support of systems manufactured
by others. Any high technology organization including manufacturers,
resellers and other related entities, which are willing to sign
the Service Industry Association pledge of “open market support”
will be admitted as a regular member. All others will be associate
members. Regular and Associate members are voting members and eligible
for board and office positions. Any Member Company that is purchased,
acquired or merged with another company must sign the pledge again
and the Company, which purchased, acquired, or merged with, must
also sign the pledge in order to remain a Regular Member.
SECTION 3.2 Member Classification.
Each Member Company shall be either a Regular Member or an Associate
Member.
(1) Regular Members are Members who sign the following pledge:
(The Board shall have the power to rule on any questions that may
arise).
The Pledge
Restrictive Policies:
We will not attempt to limit fair and open competition through
any form of restrictive policies pertaining to the service and support
of products manufactured, resold, integrated or supported by my
company.
Software Licensing
We will make available unrestricted access or fair licensing pertaining
to any operational and/or service software required to install,
calibrate and repair, products manufactured by my company.
Repair Parts Sales
We will not prohibit or restrict the purchase of repair parts or
components required to effectively maintain products manufactured
by my company.
Documentation Sales
We will not refuse to sell, or offering to sell at restrictive
prices, documentation required installing, calibrating or maintaining
products manufactured by my company.
Training
We agree to make available the necessary training on products we
manufacturer
Tech Support
We agree to make available Tech Support
Test Equipment
We agree to make available any test equipment required to support
products we make
End of Life Equipment
We agree to make available end of life support on equipment
Cooperation
We will cooperate with other vendors, servicers, and users of other
products or services in multi-vendor open systems environments.
_________________ ____________________________
_____________
Organization Name Authorized
Signatory/Title Date
(2) Associate Members. Associate Members are all Company Members
who are not Regular Company Members.
(c) Individual Members. A classification of individual member has
been established for end-users & Customers of the equipment
systems serviced and/or supported by members of the association.
The membership is limited, must be approved by the Board, does not
have voting rights, and cannot be on the Board. The individual members
are at a reduced rate and have limited benefits as identified by
the Board.
SECTION 3.3 Member Groups. In addition to being either a Service
Company Member or an Associate Member, each Member shall belong
to the Computer Service Group (“CSG”), the Medical Service
Group (“MSG”), the Business Products Group (“BPG”)
or any other industry group approved by the Board. No Member shall
belong to more than one Group. A Member Group can also be a geographic
area of the world such as a Country or Group of Countries.
SECTION 3.4 Admission to Membership. Any person or entity desiring
to become a Member shall submit a formal membership application
through the website to the Executive Director, who shall then submit
it to the Membership Committee. Each applicant for membership shall,
upon election to membership, pay to the Executive Director the dues
as fixed for the ensuing year by the Board.
(1) Processing Procedure. Upon receiving a membership application,
the Membership Committee shall ascertain that the applicant is qualified
for membership as stipulated in Section 3.1 If adjudged qualified
the Executive Director shall enter the applicant as a Member under
the appropriate member classification and Group. Written notice
of approval or rejection of said membership application shall be
given promptly by the Executive Director to each applicant. A letter
of rejection shall state the reason for the applicant's rejection
and the procedure for appeal of membership denial, should the applicant
wish to appeal the decision of the Membership Committee.
(2) Appeal of Membership Denial. If an applicant is denied membership
or feels that it was placed in an improper member classification,
the action may be appealed within fifteen (15) days in writing to
the Board. The Board will then review the case at the next meeting,
at which meeting the applicant may appear to offer its case.
SECTION 3.5 Voting Rights. Regular Service Company Members in good
standing on the national membership roster shall be entitled to
one vote on each matter submitted to a vote of the Members. Except
as provided in these Bylaws or in the Articles, no matter need be
submitted to the Members. Associate Members & Individual Members
shall have no voting rights.
SECTION 3.6 Confidentiality. It shall be the duty of all Members
to hold all proceedings of the Corporation, not officially released,
in confidence and to refrain from any discussion and/or display
of material or Corporation bulletins or any matter of an official
nature to anyone other than another Member in good standing.
SECTION 3.7 Transferability. Memberships in the Corporation are
not transferable.
SECTION 3.8 Member Representatives. In the case of Members other
than individuals, representatives of such Members will only be owners,
officers or senior managers with policy-setting authority of such
Members.
SECTION 4.1 Subscription. Each Member shall, before being admitted
to membership, agree to be bound by these Bylaws and all amendments
hereto.
SECTION 4.2 Expulsion from Membership. Any Member found to be in
willful violation of any provision of these Bylaws may be expelled
from membership by a majority vote of the Board in attendance at
a duly constituted meeting without recourse against the Corporation
or its Members, officers, or Board, provided that such Member shall
be given written notice at least 10 days before the expulsion is
to be considered and shall be entitled to appear at the meeting
to offer a defense.
ARTICLE 5
Certificate of Membership
SECTION 5.1 Certificate Authorizations. The Board may provide for
the issuance of certificates evidencing membership in the Corporation,
which shall be in such form as may be determined by the Board.
SECTION 5.1 Eligibility. When a Member has satisfied the requirements
for membership for the Corporation's current fiscal period, and
if the Board shall have provided for the issuance of certificates
of membership under this Article, a certificate of membership shall
be issued to such Member in its name and delivered to it by or on
behalf of the Secretary/Treasurer's office.
SECTION 5.2 Non-Transferable. All certificates of membership shall
be non-assignable and non-transferable.
ARTICLE 6
Corporation Insignia
SECTION 6.1 Ownership of Insignia. All certificates of membership
and membership cards, store placards, decals, cuts, mats, insignia
or emblem and/or any other material of Corporate nature placed into
the hands of any Member of the Corporation for use of said Member
to indicate or otherwise note their connection with the Corporation
shall remain the sole property of the Corporation and all of same
shall be returned to the Corporation's Executive Director if and
when said Member shall f or any reason whatsoever cease to be a
Member in the Corporation.
SECTION 6.2 Discontinuance of Display. Any Member who shall for
any reason cease to be a Member in the Corporation shall immediately
discontinue the display, handling, mailing or distribution of any
and all material indicating any affiliation with Service Industry
Association.
ARTICLE 7
Resignations, Withdrawals, and Re-elections
SECTION 7.1 Resignations. Any Member may withdraw from membership
by tendering a written resignation to the Board and a sum of money
equal to all arrears in dues and any and all assessments and each
and every installment thereof remaining unpaid on the date of tender
of resignation.
SECTION 7.2 Withdrawals. If a Member withdraws from business, whether
from normal cessation, bankruptcy, or otherwise, or changes the
nature of its business such that it would no longer be eligible
for membership based on the qualification requirements of Section
3.1 hereof, then its membership shall automatically terminate; provided,
however, the Board may continue the membership of such Member upon
application of such Member.
SECTION 7.3 Re-Election to Membership. No Member who has been expelled
from membership in the Corporation shall be eligible for re-election
to membership for at least one year from the date of expulsion.
No former Member shall be readmitted until it has fulfilled its
obligations to the Corporation, including payment of dues.
ARTICLE 8
Dues and Assessments
SECTION 8.1 Membership Dues. The Board may establish membership
dues and the frequency and dates of payment. Should such dues be
established, the Secretary/Treasurer shall so notify the Executive
Director who shall then bill the dues to the Members. All dues are
payable to the Secretary/Treasurer.
SECTION 8.2 Termination. Any Member failing to pay the dues within
60 days after they become due shall be notified in writing by the
Executive Director by letter mailed to the Member's last known address.
If said dues are not fully paid within 30 days from mailing of said
notice, the membership and all incidental rights and privileges
of such member may be considered terminated without further notice.
SECTION 8.3 Waiver of Dues. The dues of any member found to be
in temporary financial distress may be waived by a majority vote
of the Board.
SECTION 8.4 Payment in Advance. All new applications for membership
or requests for reinstatement must be accompanied with all necessary
fees and dues, in advance. No membership shall be accepted for a
period of less than twelve months unless special permission is granted
by the Board.
SECTION 8.5 Authorized Revenues. The Corporation shall raise no
revenue other than that required to pay all of its legitimate expenses,
including such unusual or extraordinary expenses as may be authorized
and incurred from time to time at any regular or special meeting
of the members or of the Board in furtherance of the business and
objectives of the Corporation.
ARTICLE 9
Meetings of Members
SECTION 9.1 Annual Meeting of Members. An annual meeting of the
Members shall be held at the time and place selected by the Board.
SECTION 9.2 Order of Business. At each annual meeting there shall
be reported to the Members the names of all officers and directors
selected as provided in the Bylaws and the Members shall transact
such other business as may properly come before such meeting.
At each annual meeting, the business of the Corporation shall be
among the first matters to come before the meeting on the first
day's order of business or the second, at the Board’s discretion.
SECTION 9.3 Special Meetings of Members. Special meetings of the
Members may be held at any place upon call by the Board or upon
demand in writing stating the object of the proposed meeting and
signed by not less than one-third of the Members.
SECTION 9.4 Notice of Meetings. Written notice stating the place,
day, and hour of the regular or special meeting and, in case of
a special meeting, the purpose or purposes for which the meeting
is called, shall be delivered not less than 10 nor more than 50
days before the date of such meeting, either personally or by mail,
to each Member entitled to vote at such meeting.
SECTION 9.5 Quorum. Five percent of Service Company Members in
good standing, in person or by proxy, shall constitute a quorum
for all meetings of the Members. If less than a quorum be present
at any meeting, then a majority of the Members present may adjourn
the meeting to any time and place without further notice other than
announcement at the meting until a quorum is present, when any business
may be transacted that may have been transacted at the meeting as
originally called.
SECTION 9.6 List of Members. A complete list of the members entitled
to vote at any meeting, arranged in alphabetical order, with the
address of each, shall be made available in the office of the Executive
Director at least ten days before each meeting and taken to the
place where such meetings are to be held, and during the whole time
of such meeting to be open to the examination of any Member in good
standing.
ARTICLE 10
Board of Directors
SECTION 10.1 Powers. Subject to the limitations of the Articles
of Incorporation of the Corporation (the "Articles"),
the Bylaws, and the District of Columbia Nonprofit Corporation Act,
and subject to the duties of the Directors as prescribed by the
Bylaws, all powers of the Corporation shall be exercised by or under
the authority of, and the business and affairs of the Corporations
shall be controlled by, the Board of Directors of the Corporation
(the "Board").
SECTION 10.2 Members of the Board. The Board shall consist of the
following officers of the Corporation: the Chairman, the President,
the Secretary/Treasurer, and the Executive Vice-President of each
Group. All other Board members are Members at Large. Each member
of the Board is referred to herein as a Director.
SECTION 10.3 Selection and Term of office. Except as herein provided,
each Director shall hold office for a term coinciding with such
Director's term as an officer of the Corporation, or until a successor
shall be elected to such officer's title.
SECTION 10.4 Honorary Members. All persons formerly serving as
Chairman, and not currently serving as a member of the Board or
disqualified for good cause, shall automatically become honorary
members of the Board. In addition, the Board may elect such other
honorary members of the Board as it so chooses. Honorary member
of the Board will be non-voting members of the Board and will not
be counted when determining whether a quorum is present.
SECTION 10.5 Meetings. Meetings of the Board may be held at any
place designated by the Board.
(1) Regular Board meetings shall be held at least once in each
year held at the annual meeting of Members. Upon determination of
the time and place of regular meetings, each Director shall receive
notice thereof at least 30 days in advance.
(2) Special meetings of the Board may be called upon demand in
writing stating the object of the proposed meeting and signed by
a majority of the Directors. Each Director shall be notified personally
or by letter mailed to their last known address at least 15 days
in advance of the date fixed for such special meeting.
SECTION 10.6 Quorum. Fifty percent (50%) of the Directors in good
standing, with at least two Directors representing each Group, shall
constitute a quorum at either a regular or special meeting of the
Board.
SECTION 10.7 Order of Business. At the regular meeting of the Board,
the Board shall consummate the following business:
(1) The President shall submit a report showing the condition of
the affairs of the Corporation and recommendations, together with
a prepared budget for the ensuing year, for the approval of the
Board at their regular meeting during the annual meeting of the
Members.
(2) Receive and accept reports and recommendations from the Corporation's
Standing Committees and those committees as appointed by the President.
(3) Approve the plans and programs as presented for the ensuing
year.
(4) Perform such other business as may from time to time require
action by the Board.
(5) The records of the Corporation's accounts receivable, accounts
payable, inventory and other pertinent financial records shall be
placed under the control of the administrator or accountant engaged
by the Board f or the purpose of providing an annual audit to be
presented at the mid-term board meeting.
(6) When these Bylaws are silent on an action in the conduct of
the Corporation's business, Roberts Rules of Order shall prevail.
SECTION 10.8 Compensation. Directors shall receive no compensation
for their services as Directors.
SECTION 10.9 Removal. The Board by a two-thirds vote may remove
any Director from office for cause.
SECTION 10.10 Manner of Acting. The act of a majority of the Directors
present at a meeting at which a quorum is present shall be the act
of the Board, unless the act of a greater number is required by
statute, these Bylaws, or the Articles.
SECTION 10.11 Indemnification. The Corporation shall provide indemnification
to the full extent permitted by law, it being the policy of the
Corporation to safeguard its directors, officers, management and
employees from expenses and liability for actions they take in good
faith in furtherance of the interest of the Corporation and its
Members. For those expenses incurred in the ordinary and necessary
business of the Corporation an expense report shall be promptly
filed with the Executive Director unless the Executive Director
incurs the expense in which case the report shall then be filed
with the President. The Executive Director and staff handling money
of the Corporation shall be bonded unless they are in the employ
of an officer of the Corporation. The Board shall have processed
for their joint and several benefit liability insurance without
their personal expense in any regard, with an insurance company
licensed to do business in all of these United States.
Officers
SECTION 11.1 Officers. The Corporation shall have the following
officers: a Chairman, a President, a Secretary/Treasurer, and an
Executive Vice President of each Group. The Corporation may also
have such other officers as may be appointed by the Board. No person
shall hold more than one office.
SECTION 11.2 Selection of Officers.
(1) Chairman. The Chairman shall be the immediate past President
of the Corporation.
(2) President and Secretary/Treasurer. The President and the Secretary/Treasurer
shall be elected by the Directors at a meeting of the Board held
at or before the annual meeting of Members at which the officers
representing the Groups are elected.
(3) Officers Representing Groups. The Directors representing each
Group shall be elected by the Service company Members belonging
to such Group. Elections for such Directors shall be held every
other year, by ballot at the annual meeting of Members. Such ballots
shall have printed thereon the names of all candidates for each
office as selected by the Nominating Committee and blank spaces
whereupon any Member may plainly print the name of choice if other
than those printed on the ballot. The Executive Director shall count
the ballots at the annual meeting and certify the results of the
election. The ballots will be held for verification by the Board
at their next meeting. The qualified person receiving the most votes
for the respective office shall be elected.
SECTION 11.3 Qualifications. In order to be an officer of the Corporation,
a person shall be a principal, or a member of senior management
with policy setting authority, of a Service Company Member in good
standing and, in the case of officers representing a particular
Group, such Service Company Member must belong to such Group. No
person may serve more than two consecutive terms in a given elective
office of the Corporation.
SECTION 11.4 Term of Office. Each officer shall hold office for
approximately two years, starting 30 days after the annual Member
meeting at which officer elections were held and ending when his
successor's term begins, unless such officer shall resign, be removed,
or otherwise be disqualified to serve. Officers who are disqualified
may result from acquisitions or mergers to a non-pledging company.
SECTION 11.5 Compensation. Except as provided herein, officers
shall receive no compensation for their services as officers.
SECTION 11.6 Chairman. The office of Chairman of the Corporation
shall be filled automatically by the immediate past President. No
vote of the Directors or the Members shall be required. It shall
be the duty of the Chairman to:
(1) Act as mentor to the President and attend all meetings of the
Board and of the Members and to act as Chairperson of the Board.
(2) Verify the Corporation is in accordance with policies established
by the Board to achieve the objectives for which the corporation
was organized.
(3) Delegate adequate authority to enable the Board to carry out
their responsibilities and authorities; see that their responsibilities
and authorities are defined in writing and clearly understood.
(4) See that the Bylaws of the Corporation are observed.
(5) Keep the Board adequately informed of all matters of significance.
(6) Perform such other duties as from time to time may be assigned
by the Board.
SECTION 11.7 President. It is the intention of the Corporation
that the position of the President will be used to provide a successor
to the Chairman upon completion of the Chairman's term of office.
The objective of this position is to familiarize the Chairman's
successor with the responsibilities of the Corporation's highest
office and to provide a measure of continuity in its program. A
vote of the Directors shall be required to elect the President.
It shall be the duty of the President to:
(1) Act as CEO and preside over all meetings of the Board and the
Members, and direct all operating activities of the Corporation.
Perform the duties of the Chairman in the absence of the Chairman...
(2) Prepare an annual program outline concerning the development
and improvement of the Corporation's services. This program outline,
which shall incorporate the annual program outline prepared by the
Executive Vice President of each Group, shall be submitted to the
Board for approval or modification at the annual meeting. It is
to serve as a guideline for the activities of the Corporation and
the Groups for the following year.
(3) Analyze and appraise regularly the effectiveness of all operations
to see that Corporation policies are observed and take corrective
action as needed.
(4) Seek constantly for improvements in the Corporation and service
to its Members.
(5) Develop coordination, cooperation and understanding among all
persons holding of f ice in the Corporation, including directors
and committee persons.
(6) Through the direction of efforts of fellow officeholders and
personal initiative develop proposals for policies and activities
which will encourage new membership and improved services to existing
Members of the Corporation.
(7) Review the annual financial forecast and budget as prepared
by the Finance/Audit Committee and make appropriate suggestions;
submit the budget to the Board for its approval.
(8) Review financial implications of dues increase recommended
by the Secretary/Treasurer and present to the Board for its approval
or disapproval.
(9) Appoint the chairpersons and Members of committees as provided
by the Bylaws, direct the chairpersons of committees, and coordinate
the activities of all committees, analyze and appraise regularly
the progress of committees to see that they are making suitable
progress toward their authorized objectives, and keep the Board
adequately informed on all matters of significance pertaining to
committee activities.
(10) Perform such other duties as from time to time may be assigned
by the Board.
(11) Except in those instances in which the authority to execute
is expressly delegated to another officer or agent of the Corporation
or a different mode of execution is expressly prescribed by the
Board or these Bylaws, the President may execute for the Corporation
any contracts or other instruments which the Board has authorized
to be executed. Such execution may be accomplished either with or
without the seal of the Corporation, and either individually or
with the Secretary/Treasurer.
(12) Make an annual report showing the condition of the affairs
of the Corporation at the annual membership meeting. A copy of the
report, including audited financial statements, will be made available
to each Member of the Corporation upon request.
In the absence of the President, or in the event of the President's
inability or refusal to perform, the duties of the President shall
be performed by the Executive Vice President representing the Group
with the largest number of Members. In the absence of such Executive
Vice President, or in the event of such Executive Vice President's
inability or refusal to perform the duties of the President as called
for in this paragraph, the duties of the President shall be performed
by the Executive Vice President representing the Group of the next
number of members. When performing the duties of the President,
an Executive Vice President shall have all the powers of, and be
subject to all the restrictions upon, the President.
SECTION 11.8 Secretary/Treasurer. The Secretary/Treasurer serves
as the secretary of the Corporation and as the chief financial officer
of the Corporation. A vote of the Directors shall be required to
elect the Secretary/Treasurer. It shall be the duty of the Secretary/Treasurer
to:
(1) Record and keep minutes of all meetings of the Members (except
for meetings of Members belonging to a specific Group) and the Board.
Obtain minutes of all meetings of meetings of Members belonging
to a specific Group, which minutes shall be recorded and kept by
the Secretary of such Group. File with the Board, and insert in
the minute book of the Corporation, copies of minutes of all meetings
of the Members (including meetings of the Members belonging to a
specific Group) and the Board, which copies shall be filed within
50 days of each such meeting.
(2) Maintain, or cause to be maintained through the Executive Director,
a calendar record of dates on which various committees are required
to take action.
(3) Advise all officers and Directors of their election or appointment.
(4) Be familiar with the Corporation's financial and investment
policies and the accounting procedures, controls and financial reporting
of the Corporation; consult with the President, Executive Director,
and independent auditors on such matters; and act in an advisory
capacity to the Board on such matters.
(5) Establish policies for providing adequate and timely financial
statements reflecting the results of the Corporation's activities
for submission quarterly to the Board, and annually to the membership.
(6) Advise the Board of causes for significant variances from budgeted
revenues and expenses on a quarterly basis. Such information shall
be obtained from the Executive Director, President or other parties
concerned.
(7) Develop a plan for investing the Corporation's surplus funds
and periodically determine that the plan is in effective operation.
Such plan shall be approved by the Finance/Audit Committee before
it is implemented.
(8) Determine that adequate safeguards over the Corporation’s
assets exist in the system of internal accounting controls.
(9) Be a member of the Finance/Audit Committee; supervise the preparation
of the annual financial forecast and budget; present them to the
President for subsequent presentation to the Board for their approval
or modification.
(10) Determine adequacy of current and long run financial policies
regarding dues and other revenue sources and make recommendations
to the President for changes deemed necessary.
(11) Provide for adequate documentation of financial and accounting
policies and insure that they are understood by administrative employees
of the Corporation.
(12) Supervise the collection and deposits of all monies in a bank
to be designated by the Board, all subject to full control and order
of the Board of the corporation.
(13) Supervise the keeping of an approved set of records of all
receipts and all expenditures for the purpose of providing such
financial accounting as is required by the President or Board at
least once each year at an annual meeting thereof, or at any time
as may be fixed by Bylaws or designated by the President or the
Board.
(14) Assure that any necessary income tax reports are filed as
may be required by law for a non-profit corporation.
(15) Arrange financial records to conform to the fiscal year of
the Corporation.
(16) Perform such other duties as from time to time may be assigned
by the President or the Board.
SECTION 11.9 Executive Vice President of Each Group. It shall
be the duty of the Executive Vice President of each Group to:
(1) Assist and advise the President in the formulation and administration
of Corporation policies.
(2) Prepare an annual program outline concerning the development
and improvement of his Group's services. This program is to be submitted
to the President for approval or modification at least 20 days prior
to the annual meeting of the Members. It is to serve as a guideline
for the activities of the Group for the following year.
(3) Prepare the agenda for any meeting of the Members of his Group.
(4) Perform such other duties as from time to time may be assigned
by the President or the Board.
SECTION 11.10 Membership Chairman It shall be the duty of the Membership
Chairman:
(a) Develop and implement a strategic plan to grow membership
(b) Report growth or decline to the Board
Committees
SECTION 12.1 Standing Committees. The President, with the approval
of the Board, shall appoint the chairperson and members for the
following Standing Committees from the Members of the Corporation,
whose duties shall be determined by the Missions, Purposes, and
objectives of the Corporation as approved from time to time by the
Board:
(1) Membership Committee;
(2) Communication Committee;
(3) Convention Committee; and
(4) Such other committees deemed necessary from time to time by
the Board.
SECTION 12.2 Special Committees. The President, with the approval
of the Board, shall appoint the chairpersons and members of the
following Special Committees (except that the immediate past Chairman
shall automatically be a member of the Nominating Committee and
serve as its chairperson) from the Members. The duties of these
committees shall be to organize and supervise the operation of the
Corporation as directed by the Board.
(1) Bylaws/Planning committee;
(2) Finance/Audit Committee;
(3) Personnel Policy & Selection Committee; and
(4) Nominating Committee.
The Nominating Committee shall select candidates for President and
candidates for Secretary/Treasurer. In addition, regarding the officers
representing a particular Group, the Nominating Committee shall
review the recommendations of the Executive Vice President of such
Group. The Nominating Committee shall make its recommendations regarding
candidates for office to the Board, which will then make its recommendations
regarding candidates for office to the Service Company Members (except
with respect to President and Secretary/Treasurer) for approval.
The chairperson of each committee shall submit periodic progress
reports to the President concerning the accomplishments and activities
of such committee.
SECTION 12.3 Ad Hoc Committees. The Chairman may appoint such Ad
Hoc Committees with the approval of the Board as may be deemed necessary
to accomplish the objects and purposes of the Corporation. Any such
committee shall be disbanded upon completion of its objectives;
provided, however, it shall not exist beyond the next annual meeting
unless renewed by the Board.
SECTION 12.4 Ex-Officio Member. The Chairman shall be an ex-officio
member of all committees of which he is not a regular member.
SECTION 12.5 Reimbursement. Any officer or committee shall be
entitled to claim any just out-of-pocket cash disbursement for postage
and other disbursements necessary in carrying out the duties of
their office. In the event of any special assignment requiring any
expenditure in excess of $50 they shall first seek the approval
of the President.
Nothing contained herein shall apply to the aforementioned expenses
where a budget has been set and approved.
ARTICLE 13
Executive Director
SECTION 13.1 Executive Director. An administrator or contractor,
herein referred to as the Executive Director, may be hired by the
Board in conjunction with recommendations of the President, who
shall present a proposed contract of hire prepared with the advice
of the Corporation's legal counsel.
The Board may at any time between annual meetings and upon advice
from the President or at the request of the Executive Director and
approval by the Board exercise its authority to make changes in
the location of the office of the Executive Director as may be deemed
advisable in the interests of the Corporation and the Members.
The Executive Director shall provide managerial coordination of
the Corporation's headquarters, administration of the employed staff
of the Corporation, and the Executive Director shall have complete
responsibility for the operation of the Corporation in the pursuit
of its objectives. The Executive Director's position does not call
for the formulation of the policies under which the Corporation
functions.
SECTION 13.2 Duties. The Executive Director's duties shall be set
by the Board, but in any event shall include the following:
(1) Upon instruction of the President, prepare the agenda of or
any meeting of the Members or of the Board. Each agenda shall conform
to the "Order of Business" set forth in the Bylaws.
(2) Serve as the collector of material be included in the agendas
of meetings of the Board and/or the Members.
(3) Submit the agendas of meetings to the President for approval
and then forward it to Directors and/or Members with the appropriate
notice of meeting.
(4) Assure the safekeeping of the seal of the Corporation, insurance
policies of the Corporation, and any and all such other documents
and vital records as may affect the Corporation. Said items shall
be kept at the Corporation's principal business office and entry
and access to such items shall be gained only by the Chairman, the
President, the Secretary/Treasurer, and the Executive Director.
(5) Expend the funds of the Corporation as directed by the Board
and the President and retain all receipts for any and all expenditures
so directed. Unless provided for in the budget of the Corporation,
no expense exceeding $1,000 shall be incurred without prior approval
of at least one Director and no expense exceeding $2,000 shall be
incurred without prior approval of at least two Directors.
(6) Cause the signature of the Secretary/Treasurer, the President,
and the Executive Director to be registered at the depository as
authorized to sign Corporation checks, any one of such signatures
to be sufficient to cause any check to become legal.
SECTION 13.3 Authority. The Executive Director shall not bind the
Corporation in any manner whatsoever beyond the acts approved by
the Board.
SECTION 13.4 Non-member of Corporation. The Executive Director
need not be a Member of the Corporation.
Amendments
SECTION 14.1 The Board shall have the power to alter, amend, or
repeal the Bylaws or to adopt new bylaws, provided such actions
require the affirmative vote of two-thirds of all Directors voting
with respect to such action.
SECTION 14.2 A proposed amendment to the Bylaws may be submitted
by the Bylaws Committee to the Board. Any 10 or more Members in
good standing may submit to the Bylaws Committee a proposal for
an amendment to the Bylaws. All such proposals and presentations
shall outline the names and addresses of the proponents when submitted
to the Bylaws Committee. Upon receipt of a proposal for an amendment
to the Bylaws, the Bylaws Committee shall review such proposal and
then submit to the Board its recommendation regarding such proposal.
Upon dissolution of the Corporation the net assets of the Corporation,
after payment of existing liabilities and expenses of liquidation,
shall be given to one or more qualified non-profit organizations to
be determined by the Board.
ARTICLE 16
Gender and Number
In the Bylaws, where the context admits, words in the masculine
gender include the feminine and neuter genders, words in the singular
include the plural, and words in the plural include the singular.
END
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